Lori has worked at Leader Heights since 1997. Her and her husband, Mike, live in the lower Windsor area. She has two children, Kaitlyn who is 15 and Ben who is 11. They have lots of pets that include their dog, Lou, cat, Whiskers, guinea pig, Rex, bearded dragon, Spike, Chameleon, Rocco, and several hermit crabs and fish. Lori’s family enjoys spending time at the beach throughout the year.
Leader Heights Animal Hospital’s experienced support staff strive to provide personalized, compassionate care for our patients and clients alike.
Crystal has been in management since 1998 and joined the Leader Heights family in 2015. Originally from Lancaster, she currently lives in Manheim with her amazing Husband, Neil, and their 3 daughters, Brittani, Amber, and Rylan. They also share their home with 4 dogs (Lucy, Linus, Kirra, & Bosco), 3 cats (Tutter, Zippy, & Olaf), and their tortoise, Lilly. Crystal has been a certified dog trainer since 2004 and also owns her own small youth theater company. In her spare time, she enjoys, above all, spending time with her family and pets. You can also find her directing or making costumes for her theater or scrapbooking. She is very passionate about Leader Heights and the clients and pets in the community, and is so proud to be a member of the Leader Heights family.
Becky has worked for Leader Heights since 1995. She is married with two grown daughters of whom she is very proud. She has an 18 year old cat named Emily who is loved and spoiled by the whole family. Christmas is both hers and Emily’s favorite time of year. Vacationing at the beach with her family is her favorite getaway.
Elsa came into our lives on Sunday 1/31/16. She was found frozen in the road by one of our technicians, Ally. At the time, Ally still felt a faint heartbeat and knew she had to act fast. She called our lead Technician, Mary Kay, and the two of them rushed into the hospital to save our sweet Elsa. Under the direction of Dr. Pienschke, Ally and Mary Kay were able to slowly warm her up, hydrate her, and get her something to eat. At that moment we new she was special. We estimated that she was barely old enough to be away from her mother and designated December 7, 2015 as her birthday.
The next day the staff met Elsa and continued her care. She spent her first few weeks being carried around in scrub pockets and sleeping on laps. She warmed our hearts and we knew she had found her forever home. After a Facebook and in-office poll, our clients chose to name her Elsa.
Today Elsa enjoys running away from staff, monitoring the halls and lobby of the hospital, sleeping on warm towels and heating pads, and keeping recovering patients company. She is not your typical hospital pet, as she hides from nail trims and flea/tick treatment, and is not very social, but she makes us all laugh with her shenanigans. She also loves to sleep in the sun and watching the birds outside. You will often see her sitting in the window of the treatment room, where she can supervise the staff.